Claims and Returns
Instructions on the right to withdraw from the contract
1. Right to withdraw from the contract
- You have the right to withdraw from this contract without any reason within 14 days.
- You have the right to withdraw from the contract without any reasons within 14 days of the date following the date on which the contract was concluded and, in the event that a purchase contract has been concluded, when you or a third party designated by you (other than the carrier) take delivery of the Goods.
- In order to exercise your right to withdraw from the contract, you must report your withdrawal from the contract to Stacker Diet s.r.o., based at Chudenická 1059/30, postcode: 102 00, Praha Hostivař, identification number: 28916891, in the form of a unilateral legal act (such as by sending a letter by email or by post). E-mail: email@example.com
- To meet the deadline for withdrawal from the contract the notice of withdrawal from the contract must be sent before the relevant deadline.
2. Consequences of withdrawal from the contract
- If you withdraw from this contract, we will return to you all payments received from you, including the costs of delivery (apart from additional costs incurred as a result of the Purchaser selecting a method of delivering the Goods other than the cheapest standard method of delivering the Goods that we offer) without undue delay, no later than within 14 days of the date on which you received written notification of withdrawal from the contract. Payments will be refunded using the same means of payment you used when making the initial transaction, unless you have explicitly specified otherwise. You will incur no further costs. We will return the payment after the returned Goods have been received or after you have proven that you have sent the Goods back, whichever occurs first.
You bear the direct costs associated with returning the Goods. You are liable solely for any decrease in the value of the Goods due to the Goods being handled in a manner other than is necessary to establish the nature and properties of the Goods, including functionality.
If you have requested that we start providing services after you have issued notification of your withdrawal from the contract, you pay us a sum proportionate to the scope of the services we provided until you informed us of your withdrawal from the contract, in comparison with the overall scope of services specified in the contract.
Stacker Diet s.r.o.